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Template Guest Messages for a Serviced Accommodation Business

23/11/2018

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On the back of our recent Serviced Accommodation (SA) business milestones, we had a lot of interest for our set of automated guest messages.

In summary, the timing of our messages are as follows:
  • 28 Days before check-in or Immediately if within 28 Days (to all)
  • 27 Days before check-in or immediately if within 27 days (to all excluding agency emails) – With Availability of Booking Extension
  • 27 Days before check-in or immediately if within 27 days (to all excluding agency emails) – Without Availability of Booking Extension
  • 2 Days Prior to Check-in (Only if Contract is not Signed)
  • 1 Day Prior to Check-in (Only if Contract is not Signed)
  • On Confirmation of Booking (Payment confirmed and Contract Signed)
  • 1 Day after check-in (automatically sent)
  • 2 Days after check-in (automatically sent)
  • 2 Days before check-out (automatically sent)
  • 1 Day after check-out (automatically sent)​

To download all of these templates, click here  (no email address required - instant download)
Download Templates
I hope you find this useful for your business.

If you need SA management services in Essex and the surrounding areas, get in touch.

And if you would like to receive our free report series, subscribe to our mailing list below.

All the best in your business success,

​Stephen

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    Turner Invest Directors Catherine & Stephen Turner

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