Template Guest Messages for a Serviced Accommodation Business

On the back of our recent Serviced Accommodation (SA) business milestones, we had a lot of interest for our set of automated guest messages.

In summary, the timing of our messages are as follows:

• 28 Days before check-in or Immediately if within 28 Days (to all)
• 27 Days before check-in or immediately if within 27 days (to all excluding agency emails) – With Availability of Booking Extension
• 27 Days before check-in or immediately if within 27 days (to all excluding agency emails) – Without Availability of Booking Extension
• 2 Days Prior to Check-in (Only if Contract is not Signed)
• 1 Day Prior to Check-in (Only if Contract is not Signed)
• On Confirmation of Booking (Payment confirmed and Contract Signed)
• 1 Day after check-in (automatically sent)
• 2 Days after check-in (automatically sent)
• 2 Days before check-out (automatically sent)
• 1 Day after check-out (automatically sent)​

To download all of these templates, click here  (no email address required - instant download)

Download Templates

I hope you find this useful for your business.

If you need SA management services in Essex and the surrounding areas, get in touch.

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All the best in your business success,

​Stephen